Forward Deployed Engineering
Custom Solutions.
Platform Expertise.
ShipHero's internal engineering team builds, hosts, and supports custom integrations and automation solutions — for the lifetime of your business.
About the FDE Team
ShipHero's Forward Deployed Engineering team bridges the gap between specific client needs and the main ShipHero application. Through fast innovation and critical design implementations, we deliver solutions that go beyond what's available out of the box — building only what we host and support ourselves.
Platform Experts
As an internal ShipHero team, we have deep knowledge of the platform, codebase, and architecture. No external consultancy can match our level of access and understanding.
End-to-End Ownership
We build it, we host it, we support it — for the lifetime of your system. One team, full accountability, no handoffs to third parties.
Rapid Delivery
Fast prototyping and deployment with the agility of a startup, backed by the stability of ShipHero's enterprise infrastructure.
What We Build
Desktop Integrations
Native desktop applications that connect directly with ShipHero workflows.
PODHero
Print-on-demand solutions integrated seamlessly into the fulfillment pipeline.
Order & Workforce Automation
Automated workflows for order processing, routing, and workforce management.
ERP Integrations
Connect SAP and custom ERPs with real-time data synchronization.
Your Idea, Our Roadmap
Have a concept that doesn't fit the mold? We turn your vision into production-ready software — hosted and supported by our team.
Marketplace & Channel
Custom storefront and marketplace connectors beyond standard integrations.
Custom Workflows
Tailored business logic and automation for unique operational requirements.
Custom Reporting
Purpose-built dashboards and reports that surface the metrics that matter most to your operations.
Agentic Solutions
Bring the power of AI closer to your business — intelligent agents that automate decisions, surface insights, and accelerate your workflows.
ShipHero already offers a wide range of native integrations. The FDE team focuses on custom solutions that aren't available through the standard platform — we don't rebuild what already exists unless there's a compelling reason to do so.
Get In Touch
Ready to build something custom? Reach out and let's discuss your needs.
Existing ShipHero and FDE clients should contact their Customer Success Manager or use our dedicated FDE support workflows. This form is for new client inquiries and partnership requests.
Give us a Call
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